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Chatbots

Businesses Turn To Google For Chatbot Know-How

Business owners interested in chatbots are turning to google at an increasing rate for chatbot examples. Most are seeking an  understanding of how to put this AI technology to work for them.

Examples Of How Chatbots Work For Your Marketing Strategy

Convert your website visitors in to buyers with the latest in chatbot "AI" technology. Use our next-generation chatbots to increase customer interaction and conversions.

By using a chatbot, you are incorporating a marketing strategy that is engaging and will work for you 24/7.

Use chatbots to qualify your leads. By asking a simple series of questions, your conversions can be improved dramatically.

Customer Service

Chatbots are increasingly present in businesses and often are used to automate tasks that do not require skill-based talents. With customer service taking place via messaging apps as well as phone calls, there are growing numbers of use-cases where chatbot deployment gives organisations a clear return on investment.
Call centre workers may be particularly at risk from AI-driven chatbots.[60]  A study by Forrester (June 2017) predicts that 25% of today's jobs will most likely be impacted by AI technologies
by 2019.[61] (Source: Wikipedia.org)

Why do Chatbots work so well?

This is how the world communicates now. Consider how people love using messenger apps to communicate with their friends, family, colleagues etc; whether through Whatsapp, Messenger, Slack, iMessage; this is how we are communicating. Therefore it makes perfect sense to carry that behaviour through to how we market to people on our websites.

chatbot for customer service

Have a product or service you want them to buy? Ask the right series of questions to qualify your leads and before passing them to your sales team. Use this system if you want to send them to an optin list. You can qualify them before sending them through to the list that is most suitable for them. This will save you time, energy and money!

Some Benefits In Using A Chatbot

  1. ​​Cost Saving
    There are many advantages in using chatbots to interact with customers.
    Companies which need to handle multiple repititive queries at once, find a huge advantage in their use,
    the most important of which is cost reduction.

    Provided the company is not concerened about important decision making when the business is unattended or during after hours, a chatbot is perfectly capable of responding to questions online. It eliminates the need for human presence, and therefore creates huge cost saving opportunities for the company.

  2. Human-like Interaction
    AI technology has made it possible to design chatbot interaction to be very similar to human-to-human interaction.

    Chatbot technology is developing constantly, and is becoming more and more intituitive. Certainly easier than
    using a mobile app. There is no need to install software. They can be programmed to create a
    personilized interaction with the customer.

  3. New Customer Attraction
    Customers who may have an interest in your services, but have not yet committed, can be gently guided in and
    converted into becoming a customer.
    At Lead Strategy Agency, we program our chatbots with this intention
    in mind. Our goal is to provide relevant, useful information to the user in a personalized fashion. A customer will only proceed to become your customer when they feel understood and that they are most important to you. It is the personalization effect that helps to attract new customers, and with our chatbots we accomplish this tremendously well.

  4.  Round-the-clock Digital Support
    Today's consumer demands instant gratification. Technology has it's hand to play in the way modern consumers want and expect instant results.
    A chatbot is instantly accessible, and as a 24/7 assistant, it is ready to attend to online queries instantly, removing the often frustrating wait period customers once experienced.
    As the chatbot is usually programmed to collect the user's details, follow-up calls can be made to the chatbot user during business opening hours.

Need A Chatbot For Your Business?

At Lead Strategy Agency, our chatbots are designed with your goal in mind. We design incredibly useful and intuitive bots to deploy on your page, then do all the hard work for you! 

Easy Set Up

All we need from you in the design stage is to fill out a form. We use the information in the form to follow through with building a responsive conversation. Once completed, the chatbot is easily installed on your page through a line of code. From there, let the chatbot work for you as your 24/7 customer service assistant.

About the Author Nesta

Lead Strategy Agency is a digital marketing agency. We specialize in helping businesses grow their customer base using digital strategies that are in tune with today's trending consumer. A digital evolution is happening right now. The traditional customer now has a new journey. Whether businesses have embraced this or not can only be defined in future success. Our goal is to show businesses how by implementing simple digital strategies into their marketing can make a huge difference in their ability to grow profitably.